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- Advanced Exchange
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- Technical Support
Exchange Service allows the customer to receive a refurbished product in return for a product that has been deemed faulty by a Lexmark technical support representative to require service under the applicable limited warranty.
If the Customer chooses to use Exchange Service, an exchange product will be shipped by Lexmark to the Customer. At Lexmark's option, the Customer may be asked to return the faulty product to Lexmark. The Lexmark technical support representative will provide information on how to package and return the faulty product to Lexmark. Exchange Service is not available for products that have been defaced, altered, or damaged beyond repair.
If the Customer chooses to use Exchange Service, an exchange product will be shipped by Lexmark to the Customer. At Lexmark's option, the Customer may be asked to return the faulty product to Lexmark. The Lexmark technical support representative will provide information on how to package and return the faulty product to Lexmark. Exchange Service is not available for products that have been defaced, altered, or damaged beyond repair.
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Service Plan Documentation
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Coverage Period: 3yearsManufacturer Product Line: LexmarkModel: Initial GuaranteeService Included: Advanced ExchangeService Included: Replace or repairService Included: ShippingService Included: Technical support
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Fulfillment Type: NoneMaintenance Included: No
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Due to manufacturer restrictions, all sales on this item are final.
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Class of Equipment: Printers and multifunctional office machines
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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