NOTE: Images may not be exact; please check specifications.
-
In Stock
- Virtual delivery
- Post Warranty
- On-site
- Technical Support
- Defective Media Retention
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
-
Service Plan Documentation
-
Coverage Period: 1Coverage Period: 1yearsCoverage Starts: After Base WarrantyManufacturer Product Line: HPE Tech CareModel: Basic Service with Defective Media Retention Post WarrantyResponse Time: Next Business DayService Hours: 24x7Service Hours: 9 hours a day / 5 days a weekService Included: Defective Media RetentionService Included: On-siteService Included: Parts and laborService Included: Technical support
-
Due to manufacturer restrictions, all sales on this item are final. HPE has a strict no return policy on CTO orders. For defective product, technical issues or support please contact HPE directly at 800-633-3600.
-
Class of Equipment: Servers
-
0 lbs
-
81111812
-
Warranty Period: Extended service agreement
| Description | Availability | Unit Price | ||
|---|---|---|---|---|
| View All Warranties | ||||
13