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$1,302.81
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- Post Warranty
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- Technical Support
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
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Service Plan Documentation
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Coverage Period: 1Coverage Period: 1yearsCoverage Starts: After Base WarrantyResponse Time: Next Business DayService Hours: 9 hours a day / 5 days a weekService Included: Extended service agreementService Included: On-siteService Included: Parts and laborService Included: Technical supportWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: Servers
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0 lbs
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81111812
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