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$243.50
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This 5-Year IBM ServicePac offers 9x5 next business day Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. Parts and labor are included.
IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.
IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.
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Service Plan Documentation
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Coverage Period: 5yearsManufacturer Product Line: Lenovo ServicePacModel: On-Site RepairResponse Time: Next Business DayResponse Type: OnsiteResponse Type: Phone SupportResponse Type: RepairService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: Hardware supportService Included: On-siteService Included: Parts and laborService Included: Phone SupportService Included: Repair
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Fulfillment Type: UnassignedMaintenance Included: No
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This product is subject to our return policy. Please see our complete return policy for details.
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Class of Equipment: Servers
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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