NOTE: Images may not be exact; please check specifications.
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In Stock
- Virtual delivery
This 1-Year IBM ServicePac offers 24x7x2 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within two hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.
IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.
The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This ServicePac must be activated after purchase in order to use the service.
IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.
The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This ServicePac must be activated after purchase in order to use the service.
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Service Plan Documentation
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Coverage Area: InternationalCoverage Period: 1Coverage Period: 1yearsCoverage Starts: After Base WarrantyManufacturer Product Line: IBM ServicePacResponse Time: 2 HoursResponse Type: OnsiteResponse Type: Repair / ReplaceService Hours: 24x7Service Included: LaborService Included: PartsService Included: Parts and laborService Included: Remote monitoringService Included: RepairService Plan Type: ServersTimeline for Purchase: During Base Warranty
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Fulfillment Type: UnassignedMaintenance Included: No
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This product is subject to our return policy. Please see our complete return policy for details.
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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