Supply Alert: Memory/storage supply constrained. Visit resource page or connect with Account Team for pricing and availability.
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Ordering Information
$1,144.85
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- Remote Diagnosis
HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.
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Service Plan Documentation
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Coverage Period: 3yearsManufacturer Product Line: HPE Proactive CareModel: Next Business Day Exchange ServiceResponse Time: Next Business DayService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: Remote diagnosisService Included: Remote SupportService Included: ReplacementService Included: Shipping
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Fulfillment Type: NoneMaintenance Included: No
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: Complicated network devices
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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