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This service provides remote diagnosis, shipping, and Next Business Day Advanced Exchange.
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- Advanced Exchange
- Remote Diagnosis
- Shipping
You won't be down for long with HP Advanced Exchange Service for your point of sale products, which includes support coverage for up to 6 attached peripherals. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive with shipping included, then just send your failed unit back to HP in pre-paid packaging.
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Service Plan Documentation
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Coverage Period: 4yearsManufacturer Product Line: Electronic HP Care PackModel: Advanced ExchangeResponse Time: Next Business DayService Hours: 9x5 (Excludes Holidays)Service Hours: Business hoursService Included: Advance parts replacementService Included: Remote diagnosisService Included: Remote SupportService Included: Shipping
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: POS equipment
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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