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Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.
Examples of Accidental Damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP-designated location, as not all replacement parts may be available locally.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.
Examples of Accidental Damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP-designated location, as not all replacement parts may be available locally.
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Service plan documentation
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Coverage Period: 1Coverage Period: 1yearsCoverage Starts: Day OneManufacturer Product Line: Electronic HP Care PackModel: Pick-Up and Return Service with Accidental Damage ProtectionResponse Type: Phone SupportResponse Type: Repair / ReplaceService Hours: 9 hours a day / 5 days a weekService Included: Accidental Damage ProtectionService Included: Hardware replacementService Included: Parts and laborService Included: Phone SupportService Included: Pick-upService Included: RepairService Included: Return shipping
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: Notebooks
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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