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Google Cloud, Workspace & Marketplace – Mandatory End Customer Acceptance

Revised Date: January 8, 2026

IMPORTANT – PLEASE READ CAREFULLY


By creating an account, submitting an order, requesting provisioning, or accessing or using Google Cloud Platform services, Google Workspace services, or Google Cloud Marketplace offerings (collectively, the “Services”) provided through PC Connection, Inc., and/or PC Connection Sales Corporation, MoreDirect, Inc., or GovConnection, Inc. (collectively, “Connection”), the customer (“Customer”) agrees to the following terms.

1. Google & Vendor Terms (Use of Services). Customer’s use of the Services is governed by the applicable Google and third-party vendor terms, as amended from time to time (the “Applicable Google & Vendor Terms”), including without limitation:

  • Google Cloud Terms of Service
  • Google Workspace Terms of Service
  • Service Specific Terms
  • Acceptable Use Policy
  • Google Data Processing Addendum
  • Google Cloud Marketplace Terms of Service
  • Applicable third-party vendor end user, license, or subscription agreements (“Vendor Agreements”)
  • Applicable AI, Marketplace, and product-specific use policies

These terms are published at publicly available URLs provided by Google and the applicable Vendors, are incorporated by reference, and are binding on Customer and its End Users. The Applicable Google & Vendor Terms also include any additional terms, policies, guidelines, or documents referenced or linked from https://cloud.google.com/terms, as such materials may be updated by Google from time to time. In the event of a conflict regarding use of the Services, the Applicable Google & Vendor Terms shall control.

2. Google Cloud Marketplace Deemed Consents. By ordering, enabling, accessing, or using any Google Cloud Marketplace offering:

  • Customer is deemed to have accepted the applicable Vendor Agreement;
  • Customer authorizes Google to share Customer Data with the applicable Vendor as required to provision and operate the offering; and
  • Customer consents to Vendor access to, processing of, and control over Customer Data in accordance with the Vendor Agreement.

Vendors are independent third-party providers (not Connection or Google). Connection facilitates procurement only and does not control Vendor products, services, data practices, or terms.

3. Google Cloud Marketplace – Additional Mandatory Terms

3.1 Marketplace Terms of Service. If Customer directly accesses the Google Cloud Marketplace, Customer’s access and use are governed by the Google Cloud Marketplace Terms of Service, which must be accepted prior to first use.

3.2 Vendor Agreements. Vendor Agreements apply directly between Customer and the Vendor and must be accepted without modification, unless otherwise agreed by the Vendor. Connection does not accept Vendor Agreements on Customer’s behalf unless expressly authorized in writing.

3.3 Vendor Access to Customer Data. Once Customer Data is shared with a Vendor, the Vendor (not Google or Connection) controls the collection, use, storage, processing, and deletion of that data under the Vendor Agreement. Google’s data protection obligations apply only while Google retains Customer Data.

3.4 Marketplace Policies. Customer and End Users must comply with all applicable Marketplace policies, including AI-related prohibited use policies.

3.5 Support. Marketplace product support is generally provided by the Vendor. Google-supported Marketplace products require Customer to maintain the applicable Google support entitlement.

4. Independent Reseller Relationship. Connection acts solely as an independent reseller and is not an agent, partner, fiduciary, or representative of Google or any Vendor. No party has authority to bind another.

5. Restrictions. Customers must not (a) copy, modify, or create a derivative works of the Services; (b) reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract any or all of the source code of the Services (except to the extent such restriction is expressly prohibited by applicable law); (c) except where expressly authorized, sell, resell, sublicense, transfer, or distribute any or all of the Services; (d) access or use the Services in a manner intended to avoid incurring fees or to circumvent usage limits or quotas, or (e) use any Services for high risk activities, including operation of nuclear facilities, air traffic control or life support systems, or where the failure of the Services could lead to death, personal injury or environmental damage. Any additional restrictions related to the use of Services are as set forth in the agreement applicable to the Services.

6. Suspension, Termination, Monitoring & Data Responsibility. Google or Vendors may suspend or terminate Services under their applicable terms. Connection may cooperate with such actions and may independently suspend and/or terminate Services where required by law, policy, or for non-payment. Google may monitor usage, enforce technical limits, and investigate violations. Customer shall not interfere with usage measurement, billing controls, or security safeguards. Customer is solely responsible for exporting, backing up, and retaining Customer Data prior to suspension or termination. Suspension, termination, or cancellation of Services, including termination of Customer’s relationship with Connection, does not relieve Customer of its obligation to pay Connection for the full term of any order where cancellation or refund is not permitted by Google or the applicable Vendor.

7. Responsibility for Users, Compliance & Export Controls. Customer is responsible for all use of the Services and compliance with applicable law, including export control and sanctions laws. Customer shall not permit use of the Services in violation of such laws.

8. Data Protection & Privacy. Customer acts as data controller. Connection acts as processor when processing personal data on Customer’s behalf and will process such data only on Customer’s documented instructions, with appropriate security, confidentiality, breach notification, and subprocessors under written obligations. Customer acknowledges that personal data may be processed outside the EEA using lawful transfer mechanisms and deleted or returned upon termination unless retention is required by law.

9. Google Customer Communications (Consent). Customer authorizes Connection to provide Customer contact details to Google and consents to Google contacting Customer for provisioning, security notices, non-standard orders, service continuity, surveys, and information about related Google products (subject to opt-out).

10. Services Disclaimer & Limitation of Responsibility. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONNECTION MAKES NO WARRANTIES REGARDING THE SERVICES, WHICH ARE PROVIDED “AS IS” AND “AS AVAILABLE” UNDER THE APPLICABLE GOOGLE & VENDOR TERMS. Connection is not liable for data loss, service interruption, or inability to access data caused by Google, Vendors, or Service suspension or termination. Customer shall indemnify Connection from claims arising from Customer’s use of the Services or violation of applicable terms. Nothing limits Google’s or any Vendor’s obligations under their own terms.

11. Commercial Terms & Order of Precedence. Pricing, fees, invoicing, payment obligations, taxes and other commercial terms are governed solely by Customer’s ordering documents with Connection (“Sales Documents”). Order of precedence:

a)      Applicable Google & Vendor Terms (use of Services)

b)     This Pass-Through Agreement

c)      Sales Documents (commercial terms)

12. Notice to Federal Users. The Services are commercial computer software and related documentation developed at private expense under applicable Federal Acquisition Regulations.

13. Government Customer–Only Terms

13.1 Definition. For purposes of this Section, “Government Customer” means a federal, state, local, municipal, or other governmental entity, including public educational institutions and school districts. This Section 13 applies only to Government Customers and does not apply to commercial customers.

13.2 Governing Law (Government Customers). To the extent required by applicable law or procurement regulations, this agreement shall be governed by the laws of the jurisdiction in which the Government Customer is established, without regard to conflict-of-laws principles.

13.3 Public Sector Limitation of Obligations. Government Customer obligations under this agreement, including indemnification or payment obligations, are subject to applicable constitutional, statutory, and regulatory limitations, including sovereign immunity, debt limitation, and appropriation requirements.

13.4 Public Records / Open Records. Nothing in this agreement prohibits a Government Customer from disclosing records as required under applicable public records, freedom of information, or open records laws.

13.5 Student Data & Educational Records (EDU Only). To the extent the Services involve student data or educational records:

  • Government Customer retains all rights to such data;
  • Student data shall not be used for targeted advertising, profiling, or marketing; and
  • Student data shall be handled in compliance with FERPA, COPPA, and applicable state student privacy laws.

Google’s education-specific privacy commitments govern Google’s handling of student data.

13.6 Security & Compliance Frameworks.  Google may operate the Services in accordance with certain industry or government security frameworks (e.g., FedRAMP, SOC, ISO, CJIS) only to the extent expressly documented by Google. Nothing herein obligates Connection or Google to meet requirements beyond those published by Google for the applicable Services.

13.7 Marketplace Risk (Government Customers). Marketplace Vendor products are third-party offerings and are not reviewed, approved, or certified for government use unless expressly stated. Government Customer is solely responsible for determining whether Vendor products are permitted under applicable procurement, security, and data protection requirements.

13.8 Authority & Procurement Compliance. Government Customer represents that the individual accepting this agreement has authority to bind the Government Customer in accordance with applicable procurement laws and regulations.

14. General; Survival. This agreement is governed as set forth above. Obligations relating to compliance with law, export controls, data protection, monitoring, indemnification, limitations of liability, and use restrictions survive expiration or termination.

15. Deemed Acceptance. No signature is required. Acceptance occurs by ordering, requesting provisioning, or using the Services.