Achieve Your Business Objectives
Partner with Cisco Client Success Managers at Connection
Exceptional Customer Success: Real Results, Real Relationships
CSM support is tailored to correspond with your investment in Cisco products, scaled to the depth and complexity of your technology adoption.Hear what one of our clients has to say:
“Our Customer Success Manager has been an incredible partner throughout our journey. From day one, they took the time to truly understand our business goals and challenges, offering insights and proactive support that helped us achieve measurable success. Their responsiveness, expertise, and dedication have made every interaction a pleasure.
Thanks to their guidance, we’ve improved our adoption metrics, optimized key workflows, and built a stronger relationship with the entire support team. It’s rare to find someone who genuinely cares about their customers’ success, but our CSM goes above and beyond every single time.
We look forward to continuing this partnership and reaching even greater milestones together.”
–Network and Telecom Manager, Information Systems, Top-ranked U.S. Healthcare and Hospital System
Are You Prepared to Enable the Full Capabilities of Your Cisco Solution?
How Cisco Client Success Managers Empower Your Business
Cisco Client Success Managers (CSMs) at Connection are your trusted partners in achieving business transformation. From day one, our CSMs collaborate with you to create a strategic plan that aligns Cisco technology solutions with your unique goals. We guide you through onboarding and make sense of your software consumption data to ensure you’re using your resources efficiently.
As your business grows and changes, our CSMs can proactively design and refine program models that help you get the most out of your Cisco software. With every new initiative, we help you establish clear procedures and milestones, so you always know what’s next and how to reach your targets. Whether you’re looking to streamline operations, improve security, or accelerate innovation, our CSM team brings the expertise and guidance to turn possibilities into reality.
Need Help Managing All Your Cisco Subscriptions?
Our Renewals Managers Can Meet the Challenge
Managing and tracking all your subscriptions can feel overwhelming, but our Cisco Renewals Managers are here to help. With a deep understanding of Cisco solutions and your unique requirements, we proactively guide you through the entire process, ensuring seamless continuation of services and unlocking new opportunities for growth.
Our Renewals Managers collaborate with cross-functional teams, combining technical expertise and customer insight to maximize your return on investment. We don’t just help you renew; we help you reinvent—identifying ways to refine your software usage, streamline operations, and realize even greater value from your Cisco portfolio.
Let our Cisco Renewals Managers do more than manage dates and contracts. Discover how our proactive strategies and customer-first approach transform renewals into opportunities—ensuring you’re always prepared, empowered, and confident in your organization’s future with Cisco and Connection.