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- In Stock
- Virtual delivery
Advance Exchange service program offers whole-unit, next business day replacement for scanner equipment that cannot be repaired through technical support. It is available in all 50 states to help minimize downtime and applies to most scanner models. If the technical assistance center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2pm PST, or else on the next business day for requests received later. The cost of the Advance Exchange program includes parts, labor and shipping to and from the customer.
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Coverage Period: 2yearsManufacturer Product Line: Ricoh Advance ExchangeResponse Time: Next business day (for requests before 2:00 p.m.)Service Hours: 9 hours a day / 5 days a weekService Included: Advance hardware replacement
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Fulfillment Type: Tech Support OnlyMaintenance Included: No
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This product is subject to our return policy. Please see our complete return policy for details.
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Class of Equipment: Printers and multifunctional office machines
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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