OpenText Corp. Guidance Prime Protect

OpenText Prime Protect offers support and maintenance services designed to help maintain the stability, security, and performance of your information management systems. This support program provides unlimited support request submissions during the support period, access to product patches and releases, and the ability to request enhancements or report errors. Subscribers benefit from continuous access to online resources, technical articles, discussion forums, webinars, and customer support portals to help efficiently resolve issues and stay up to date with software updates. With technicians available around the clock for critical issues, Prime Protect emphasizes proactive support and rapid response times to minimize downtime and operational disruptions. Whether managing security patches, software upgrades, or troubleshooting, it is built to offer reliable, expert assistance tailored to your business needs, giving you confidence in managing your OpenText solutions effectively.