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- Virtual delivery
HP is ready with a replacement for the Next Business Day in case of failure with your standard monitor. This Advanced Exchange service also includes remote diagnosis, technical support, and prepaid shipping.
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- Advanced Exchange
- Remote Diagnosis
- Shipping
When you can't afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within the next business day – along with a prepaid waybill to ship back your defective unit.
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Service Plan Documentation
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Coverage Period: 5yearsManufacturer Product Line: Electronic HP Care PackModel: Next Business Day Advanced Hardware ExchangeResponse Time: Next Business DayService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: Advanced ExchangeService Included: Remote diagnosisService Included: ReplacementService Included: Shipping
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: Monitors
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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