Xerox 3-Year XMS Advance Exchange

With Advance Exchange plan customers receive priority phone support from senior level technicians for an unlimited number of incidents. If a scanner covered under the Advance Exchange Service Plan is deemed defective by our technical support department, a replacement scanner will be shipped the same day for next business day delivery, provided the call is made before noon local time. Once the replacement scanner has been received, the customer will have 10 days to return the defective unit, using the provided pre-paid shipping label.