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HP Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems on your HP networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HP Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information.
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Service plan documentation
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Coverage Period: 3yearsResponse Time: Next Business DayResponse Type: Phone SupportResponse Type: Repair / ReplaceService Hours: 24 hours a day / 7 days a weekService Included: Escalation processService Included: Hardware replacementService Included: Knowledge base accessService Included: Parts and laborService Included: Phone SupportService Included: Remote SupportService Included: RepairService Included: ReplacementService Included: Software supportService Included: Software UpdateWarranty Period: Extended service agreement
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Due to Aruba restrictions, all sales for this item are final.
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Class of Equipment: Complicated network devices
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0 lbs
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81111812
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