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- Advanced Replacement
- Technical Support
- Firmware Upgrades
Fortinet's FortiCare 8 x 5 Enhanced Support offering includes access to real-time ticket system, an interactive chat feature, and online technical documentation. Together, these options allow customers to have fast and easy access to the technical answers they need. Additionally, 8 x 5 Enhanced Support includes return and replace hardware support. Enhanced support additionally provides firmware updates for FortiOS.
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Service Plan Documentation
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Coverage Period: 5yearsManufacturer Product Line: Fortinet FortiCareModel: 8x5 Enhanced SupportResponse Time: 3 daysService Hours: 8x5Service Included: Advance parts replacementService Included: Firmware upgradesService Included: ReplacementService Included: ShippingService Included: Technical support
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Fulfillment Type: UnassignedMaintenance Included: No
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Due to manufacturer restrictions, all sales on this item are final.
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Class of Equipment: Complicated network devices
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0 lbs
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81111812
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Warranty Period: Extended service agreement (renewal)
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