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- Virtual delivery
Technical Support will have you up in running with delivery of advanced replacement hardware within four hours
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- Four hour replacement
- 9x5 support
- Online and telephone support
SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.
SMARTnet Enhanced offers the core entitlements of SMARTnet, plus, delivery of advanced replacement hardware from 9am to 5pm (local time), Monday to Friday within 4 hours.
SMARTnet Enhanced offers the core entitlements of SMARTnet, plus, delivery of advanced replacement hardware from 9am to 5pm (local time), Monday to Friday within 4 hours.
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Service plan documentation
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Coverage Period: 1yearsManufacturer Product Line: Cisco SMARTnet EnhancedResponse Time: 4 HoursResponse Type: ReplacementService Hours: 8 hours a day / 5 days a weekService Hours: 8x5Service Included: Knowledge base accessService Included: MaintenanceService Included: PartsService Included: Phone consultingService Included: Phone SupportService Included: ReplacementService Included: Software supportService Included: Software UpdateService Included: Technical supportService Included: Web supportService Plan Type: Enterprise Networking
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Due to manufacturer restrictions, all sales on this item are final. Call the Cisco Technical Assistance Center (TAC) for defective product and technical issues at 1-800-553-6387
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Class of Equipment: Complicated network devices
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0 lbs
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81111812
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Warranty Period: Extended service agreement
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