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An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
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Coverage Period: 3yearsManufacturer Product Line: Acronis AdvantageModel: PremierResponse Time: 1 hourService Hours: 24 hours a day / 7 days a weekService Included: Emergency phone consulting
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Fulfillment Type: Maintenance OnlyLicense Attributes: RenewalMaintenance Included: Yes
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Due to manufacturer restrictions, all sales on this item are final.
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0 lbs
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43233205
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Warranty Period: Technical support (renewal)
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