Supply Alert: Memory/storage supply constrained. Visit resource page or connect with Account Team for pricing and availability.
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- Advance Parts Replacement
- Technical Support
- Shipping
- Firmware Upgrades
FortiCare Support Services give you global support on a per-product basis. By subscribing to these services, you'll receive a timely response to any technical issue as well as complete visibility on ticket resolution progress.
All FortiCare Support Services include firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option.
If you need ‘round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
All FortiCare Support Services include firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option.
If you need ‘round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
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Service Plan Documentation
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Coverage Period: 5yearsManufacturer Product Line: Fortinet FortiCareModel: PremiumResponse Time: Next Business DayService Hours: 24x7Service Included: Advance hardware replacementService Included: Advance parts replacementService Included: Firmware upgradesService Included: ShippingService Included: Technical support
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Fulfillment Type: Maintenance OnlyMaintenance Included: Yes
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Due to manufacturer restrictions, all sales on this item are final.
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Class of Equipment: Complicated network devices
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0 lbs
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81111812
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Warranty Period: Extended service agreement (renewal)
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