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- Advanced Parts Replacement
- Technical Support
- New Releases
Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.
Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.
Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.
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Service Plan Documentation
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Coverage Period: 1Coverage Period: 1yearsManufacturer Product Line: Palo Alto NetworksModel: Premium SupportResponse Time: Next Business DayService Included: Advance parts replacementService Included: New releasesService Included: ShippingService Included: Technical support
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Fulfillment Type: Maintenance OnlyMaintenance Included: Yes
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Due to manufacturer restrictions, all sales on this item are final.
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Class of Equipment: Complicated network devices
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0 lbs
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81111812
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Warranty Period: Extended service agreement (renewal)
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