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- 24x7 Service
- Advance Parts Replacement
- Firmware upgrades
Customers who need round-the-clock access to mission critical support will find the 24x7 Comprehensive Support meets their requirements. In addition to online ticket access and online chat, 24x7 includes telephone support at any time day or night. 24x7 also includes an advanced hardware replacement RMA benefit so that customers can sustain high levels of availability.
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Service Plan Documentation
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Coverage Period: 5yearsManufacturer Product Line: Fortinet FortiCareModel: 24X7 Comprehensive SupportResponse Time: Next Business DayService Included: Advance parts replacementService Included: Firmware upgradesService Included: New releasesService Included: Technical support
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Fulfillment Type: Maintenance OnlyMaintenance Included: Yes
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Due to manufacturer restrictions, all sales on this item are final.
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Class of Equipment: Complicated network devices
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0 lbs
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81111812
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Warranty Period: Extended service agreement (renewal)
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