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- Next business day shipping
- For Surface Pro, Laptop and Surface Book
- For new and existing Microsoft Complete customers
What is Next Business Day (NBD) service?
A: Next Business Day Shipping ;is a new ;add-on service available for purchase with Microsoft Complete plans. ;
Q: Who can purchase the Next Business Day services?
A: New and existing customers with a Microsoft Complete plan can purchase the new services.
Q: What devices are eligible to purchase NBD services?
A: Surface Pro, Laptop and Surface Book.
Q: If a customer already has a Microsoft Complete plan and wants to purchase NBD service, will the NBD benefit last for 3 years?
A: ;No, the NBD benefit will expire when the Microsoft Complete coverage expires.
Q: When does the plan expire?
A: On the last day of the Microsoft Complete plan coverage.
Q: Can customers who purchase Microsoft Extended Hardware (EHS) service purchase an NBD service?
A: No. NBD services can only be added to Microsoft Complete plans. ;
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This plan may be purchased to accompany one of the following Microsoft Surface Complete warranties:
- A9W-00005 Microsoft Complete for Business 3-yr War + ADH Surface Pro (Connection SKU # 16421150)
- HP3-00002 Microsoft Complete for Business 4-yr War + ADH Surface Pro ;(Connection SKU # 21013003)
- F9W-00083 Microsoft Complete for Business 3-yr War + ADH Surface Book (Connection SKU # ;30760203)
- HP3-00029 Microsoft Complete for Business 4-yr War + ADH Surface Book (Connection SKU # 30758568)
- F9W-00094 Microsoft Complete for Business 3-yr War + ADH Surface Laptop (Connection SKU # 34105821)
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Service plan documentation
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Coverage Starts: After Warranty UpliftService Included: Extended service agreementService Included: ShippingWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 45 days.
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Class of Equipment: Notebooks
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0 lbs
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81111812
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