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Open House • Learn how you can grow your career with us! • May 15 • 3:00–6:00 p.m. • Merrimack, NH
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- Advanced Replacement
- 24x7 Service
- Technical Support
FortiCare Support Services give you global support on a per-product basis. By subscribing to these services, you'll receive a timely response to any technical issue as well as complete visibility on ticket resolution progress.
All FortiCare Support Services include firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option.
If you need ‘round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
All FortiCare Support Services include firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option.
If you need ‘round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
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Service Plan Documentation
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Coverage Period: 3yearsResponse Time: Next Business DayService Hours: 24x7Service Included: Advance parts replacementService Included: Advanced ExchangeService Included: Firmware upgradesService Included: Technical supportWarranty Period: Extended service agreement (renewal)
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Due to manufacturer restrictions, all sales on this item are final.
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Class of Equipment: Complicated network devices
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0 lbs
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81111812
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