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Lenovo Storage 1-Year Post Warranty On-site Next Business Day + Keep Your Drive (Multi Drive) (N3310)
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- Post Warranty
- On-site
- Keep Your Drive
All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.
Our new post warranty services are available in one year increments and can be added to any base warranty. All service levels are available: next business day onsite, 9x5x4, and 24x7 response time windows.
Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.
Our new post warranty services are available in one year increments and can be added to any base warranty. All service levels are available: next business day onsite, 9x5x4, and 24x7 response time windows.
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Service Plan Documentation
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Coverage Period: 1yearsCoverage Starts: After Base WarrantyResponse Time: Next Business DayService Included: Defective Media RetentionService Included: On-siteService Included: Parts and labor
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Due to manufacturer restrictions, all returns for this item must be within 45 days.
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Class of Equipment: Storage arrays
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0 lbs
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81111812
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