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- Remote Diagnosis
- Advanced Exchange
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Your time is valuable. Minimize downtime due to unexpected hardware issues, with HP Hardware Advance Exchange Service. This service gets you back up and running quickly, by delivering replacement products or parts to you. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within 4-7 business days – along with a prepaid waybill to ship back your defective unit.
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Service Plan Documentation
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Coverage Period: 5yearsManufacturer Product Line: Electronic HP Care PackModel: Next Business Day Hardware ExchangeResponse Time: Next Business DayService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: Advanced ExchangeService Included: Remote diagnosisService Included: Remote SupportService Included: ReplacementService Included: ShippingWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: Monitors
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0 lbs
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81111812
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