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In Stock
- Virtual delivery
A reliable, lower-cost alternative to onsite support for products in non-critical business or home environments
Ordering Information
$102.04
Quick View
Getting Details
- Remote problem diagnosis and telephone support
- Repair at HP designated repair center (materials and parts included)
- Return shipment of functional unit back to your location
HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment.
With HP Accidental Damage Protection (ADP), you are protected in the event you spill liquid on your keyboard, experience a power surge, drop your notebook, or incur other unexpected accidental PC damage. When events like these take place, HP has you covered.
Note: This is a 1 ADP Claim Care Pack, an alternative ADP Care Pack offering with a lower price point that allows only 1 ADP claim for the coverage of the PC:
-Once the 1 ADP claim is filed, the ADP portion of the Care Pack ends
-The break/fix portion of the Care Pack remains for the duration of the Care Pack
-Only offered as a Pick Up & Return on notebooks (not available on tablets)
-Not offered in Post Warranty Care Packs
-The 1 ADP claim submission is one claim regardless of size. Claims as small as $25 or as large as a screen replacement would count toward the 1 ADP claim
With HP Accidental Damage Protection (ADP), you are protected in the event you spill liquid on your keyboard, experience a power surge, drop your notebook, or incur other unexpected accidental PC damage. When events like these take place, HP has you covered.
Note: This is a 1 ADP Claim Care Pack, an alternative ADP Care Pack offering with a lower price point that allows only 1 ADP claim for the coverage of the PC:
-Once the 1 ADP claim is filed, the ADP portion of the Care Pack ends
-The break/fix portion of the Care Pack remains for the duration of the Care Pack
-Only offered as a Pick Up & Return on notebooks (not available on tablets)
-Not offered in Post Warranty Care Packs
-The 1 ADP claim submission is one claim regardless of size. Claims as small as $25 or as large as a screen replacement would count toward the 1 ADP claim
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Service plan documentation
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Coverage Period: 3yearsManufacturer Product Line: Electronic HP Care PackModel: Pick-Up and Return ServiceResponse Type: Phone SupportResponse Type: Repair / ReplaceService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: Accidental Damage ProtectionService Included: Parts and laborService Included: Phone SupportService Included: Pick-upService Included: Remote diagnosisService Included: RepairService Included: ReplacementService Included: Return shippingWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: Notebooks
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0 lbs
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81111812
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