Pulse of IT: Lifecycle

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Pulse of IT: Lifecycle

7 in 10 organizations evaluate their SLA relevance at least annually. Some organizations evaluate the relevance of its current Service Level Agreements (SLAs) at least annually. While other organizations outsource IT functions that are underperforming or that fail to provide the promised benefit(s).   Read the full survey to understand how your peers answer these and other questions around Lifecycle.