- Virtual delivery
- Software Upgrade and Updates
- Advance Parts Replacement
- Telephone Support
Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage. With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part (for hardware support plans) delivered from Polycom the next business day for your technicians to install. If this is a software-only support offering, it enhances the basic manufacturers 90 day software warranty to a full year of coverage.
Fulfillment Type: UnassignedMaintenance Included: No
Due to manufacturer restrictions, all sales on this item are final.