- HP Inc.
- Virtual delivery
This service includes pickup, offsite repair, materials and parts, labor, and return shipping costs for your Business Notebook.
- Remote diagnosis
- Offsite repair
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. HP’s expert technicians have the tools and resources to repair your equipment properly.
Service Plan Documentation
Coverage Period: 3.00 year(s)Response Time: 3 to 7 business daysService Hours: 9x5 (Excludes Holidays)Service Included: Depot Repair, Parts and labor, Pick-up, Remote diagnosis, Return shipping
This product is subject to our return policy. Please see our complete complete return policy for details.
Class of Equipment: Notebooks
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