- HP Inc.
- Virtual delivery
With Pickup and Return and Accidental Damage Protection, HP provides onsite and remote assistance for your covered hardware.
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Service Plan Documentation
Coverage Period: 3.00 year(s)Response Time: 3 to 7 business daysService Hours: 9x5 (Excludes Holidays)Service Included: Accidental Damage Protection, Parts and labor, Pick-up, Remote diagnosis, Return shipping
This product is subject to our return policy. Please see our complete complete return policy for details.
Class of Equipment: Notebooks
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