- Virtual delivery
Fujitsu's Advanced Exchange service provides a replacement unit and includes parts, labor, and prepaid shipping.
- Advanced Exchange
- Parts and Labor
The Fujitsu Advance Exchange Service Program offers whole-unit, next business day replacement for scanner equipment that cannot be repaired through technical support. It is available in all 50 states to help minimize downtime and applies to most models of Fujitsu scanners. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2pm PST, or else on the next business day for requests received later. The cost of the Advance Exchange program includes parts, labor and shipping to and from the customer.
Service Plan Documentation
Coverage Period: 3.00 year(s)Response Time: Next Business DayService Included: Advanced Exchange, Parts and labor, Replacement, Shipping
This product is subject to our return policy. Please see our complete complete return policy for details.
Class of Equipment: Scanners
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