- Virtual delivery
This service plan extends your ProSupport service with Dell.
- Next Business Day Onsite
- Technical Support
- Remote Diagnosis
Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.
Service Plan Documentation
Coverage Period: 2.00 year(s)Coverage Starts: After Base WarrantyResponse Time: Next Business DayService Included: On-site, Parts and labor, Remote diagnosis, Technical support
Due to manufacturer restrictions, all sales on this item are final.
Class of Equipment: Desktops
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