- Virtual delivery
With the Gold Level Maintenance you receive 24x7 phone support and 2-8 hour response time based on severity level.
- Next Business Day
- 24x7 telephone support
- Priority Response
Avocent Hardware Maintenance features return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support, and expedited product returns.
Service Plan Documentation
Coverage Period: 1.00 year(s)Coverage Starts: Day OneResponse Time: Next Business DayService Included: Advance parts replacement, Phone Support, Shipping
This product is subject to our return policy. Please see our complete complete return policy for details.
Class of Equipment: KVM devices
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