Commercial Care Pack Services


HP Care Packs for Commercial PCs are for HP Desktops, Workstations, Notebooks, Point of Sale Solutions, Tablet PCs and Handheld Devices.

HP Care Pack Services provide a crucial bridge between the standard warranty offered on hardware products and the level of service customers need to most effectively run their businesses. With a variety of service offerings, HP Care Pack Services give customers the ability to customize a service solution that best meets their needs.

HP Care Pack Services for Commercial PCs include the following services:

  • Service Extension
  • Next Business Day* Exchange
  • 4-hour Same Business Day* Response
  • Accidental Damage Protection (ADP)
  • Defective Media Retention (DMR)
  • Absolute Data and Device Security
  • Traveler Service
  • Post Warranty Service
  • HP Touchpoint Manager


Contact us today to learn more about HP Care Pack Services.

For more information, please complete this Information Request form or you can contact an Account Manager at 1.800.800.0014 (business customers) or 1.800.800.0019 (public sector customers).

*Service levels and response times for HP Care Packs may vary depending on your geographic location.