Aaron Russo - Senior Manager for Tech Sales Data Center
Aaron Russo
Senior Manager for Tech Sales Data Center
Jeff Stork - Software Delivery Practice Manager
Jeff Stork
Senior Service Manager
Lane Shelton - Vice President of Software Business Development
Lane Shelton
Vice President of Software Business Development
Tony Dancona - Vice President of VMware EUC
Tony Dancona
VP VMware EUC, Solutions and Services
»See All Authors
Richard Emil - Vice President of Managed Services, Connection

Richard Emil

Richard Emil is VP of Managed Services for Connection with over 20 years of experience in the areas of sales and service. Mr. Emil holds a Bachelor of Science, Business Administration, and Finance from California State, Long Beach. Rich’s hobbies include camping, fishing, hiking, watersports, and spending time with his family.

Articles by Richard Emil

Data Center

Planning for the Re-Platforming of Technology Infrastructure

Is Bimodal the Right Approach for Your System Modernization?

by Richard Emil | 05.11.17

Few organizations have the internal resources in place to efficiently support the implementation of new technologies. With the movement to hybrid data centers and to hyper-converged data center operations, IT faces considerable challenges to re-platform and modernize IT operations.

Tags:BimodalConnectionGartnerHyper-Converged Data CenterITIT InfrastructureIT PlatformsNetwork Operations Center NOCTechnology


Is It Time to Turn to DaaS?

Improve Cost Predictability with Device as a Service

by Richard Emil | 05.04.17

Ensuring predictable IT operating costs is a challenge facing many organizations, and Device as a Service (DaaS) offerings are allowing organizations to simplify day-to-day end-user computing operations.

Tags:BrochureConnectionDaaSDevice as a ServiceHardwareITIT Lifecycle ServicesSoftware


Lifecycle by the Numbers

The Latest Results Are In

by Richard Emil | 02.23.17

Service Level Agreements (SLAs) are the most common way to establish IT service expectations. However, building the appropriate SLAs is challenge, enforcing such SLA attainment while maintaining associate cost structures is an entirely different discipline that few have mastered. 

Tags:ConnectionInformation Technology Infrastructure Library (ITIL)ITSoftware Level Agreements (SLAs)


Let's Talk About IT

Navigating the Weeds of IT Service Management

by Richard Emil | 05.12.16

When we talk about “the weeds” in IT, we’re often talking about IT Service Management (ITSM). What gets weedier than conjuring and developing the appropriate service delivery framework? Read on for the 5 signs that suggest you need some ITSM help. 

Tags:Connection Technology Services GroupCRMDigital BusinessIT Service ManagementIT ServicesITSMMobile devicesSLA

IT Lifecycle Survey

The IT Lifecycle and You

How Did Your Peers Rank in This Recent Survey?

by Richard Emil | 04.07.16

If you had to sum up an entire business-based IT infrastructure definition in a single word, what word that be? Anyone pick “extensive”? I’m sure a few of you picked “costly” or maybe even “outdated.” For me, the word that describes it all is “lifecycle.”