Customer Care


For assistance with general questions, contact our Customer Care Center.

Phone Support:
1-888-213-0259
M-F 8:30am to 6:00pm

E-mail Support:
customerservice@connection.com


Technical Support
Post-Sale Only (order number required)

Get answers to your technical questions. 30-Day Free installation and diagnostic assistance for most products purchased from PC Connection. In some cases, you may be referred to the manufacturer in order to ensure the best possible support.

Phone Support:
1-888-213-0447
M-F 9:00am to 5:30pm ET

E-mail Support: 
technicalsolutions@connection.com
Important! To help us expedite your request, please include your order number, name, and phone number (indicate day or evening) when you correspond with us via e-mail.


Returns


Find out everything you need to know about returning a product.

Initiating a Return


Shipping & Handling


Learn about available carriers, tracking your shipment, international ordering, and more. 

Overview
Order Tracking 
Product Availability
International Orders
Authorized Couriers


Payment


Learn about available payment methods including credit cards and leasing options.

Payment Options


Repairs


Order parts or schedule repairs at our factory-authorized repair center.

Overview
Shipping
Warranties
Remanufactured Parts



Contact Us


Get direct help fast — find contact information for all of our departments.

Contact Information



Site Help


Get answers to all of your questions about our site, including logging in, adding items to your Cart, and checking out.

Site Help